The worst airport in the world is in Los Angeles. This is the opinion of one who has passed through airports in Mumbai, Chennai, Bengaluru, Dallas, Orlando, Washington DC, Singapore, Bangkok, Frankfurt, Berlin, Hamburg, Cancun, Colombo, Dubai and London (Heathrow and Gatwick).
I have passed through LA in 2013, 2014 and 2016. Why does LA qualify as the worst? The buildings and facilities are alright but the staff are both incredibly inefficient and rude. They do not seem to give a damn about doing their jobs – which is to ensure that passengers get through the airport as fast as possible and catch their connecting flights or leave for their homes.
It is common to find airport staff — and there are legions of them — lounging around while crowds of passengers try desperately to get through the maze-like rigmarole that passes for immigration. There is no thought given to the fact that there may be passengers who have little time to catch a connection – anyone who wants to seek assistance has to go searching for some majordomo who is in charge, some tinpot dictator who is located at a considerable distance away from the milling crowd.
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