EVERYTHING in the US is said to be big. That is very true of Dallas, the first city I saw in the US of A. But big does not equal efficiency; it only looks grand, it just isn’t so.
Take the system for checking people through immigration; it’s clumsy, and there are a lot of barely educated types in uniforms who do nothing but add to the problems.
The US has a requirement that every non-citizen fill in a form from the Department of Homeland Security, in addition to the regular customs declaration. This form is not given to passengers on airliners that land in the US; only the customs form is given.
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